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L&Q tenant suffering with outstanding repairs? Know your tenant rights!


L&Q ignoring the outstanding repairs in your home?

Housing disrepair is a common issue for many L&Q tenants. Problems such as damp, mould, leaks, cracks and unresolved repairs can have a serious impact on daily life. Housing disrepair means your landlord has failed to keep your home in a safe, healthy and liveable condition.

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Structure Maintenance

L&Q are legally responsible for maintaining the structure and exterior of their rented properties, including roofs, walls, windows, and drainage.

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Ensuring Essential Services

L&Q must ensure essential services like gas, electricity, heating, hot water, and sanitation (baths, toilets) are in good repair and proper working order.

Last year, our helpline supported over 56,700 households across England and Wales.

Tenants Advice is a claims management company operating all across England and Wales. While you can make a claim for free using the Housing Ombudsman Service or pursue it yourself, we offer expert support

Common Disrepair Issues Affecting L&Q Properties .

Many properties Housed by L&Q, particularly Victorian terraces and older flats, predate modern insulation and ventilation standards. This often makes them more vulnerable to problems such as rising damp, water damage, general poor maintenance, and structural issues.

Rising Damp and Mould

Leaks and Water Damage

Rotten Windows and Doors

Pest Infestations (rats, mice, cockroaches, bed bugs, etc)

The Results We Deliver.

Unfinished dangerous light fitting Improved safe light fitting

Dangerous, exposed light fitting.

damaged mould ridden wall finished replastered wall

Fully repaired wall.

Replastered wall.

Why Choose Tenants Advice for Your Housing Disrepair Claim?

If you’re dealing with damp, mould, leaks or any other outstanding repairs, L&Q have an obligation to ensure your repairs are completed. You need a team that understands your local challenges and is committed to your well-being. At Tenants Advice, we pride ourselves on:

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Expert Local Knowledge

Our team possesses a deep understanding of the troubles L&Q tenants face The housing landscape and common disrepair issues.
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Dedicated Support

We offer empathetic and dedicated support, clearly guiding you through your claim from start to finish.
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Stress-Free Process

We make, what can be a complex claims process as straightforward as possible, so you can prioritise your well-being.
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Expertise & Resources

At Tenants Advice, we have a team of experts to act on your behalf, advocate for your rights, and achieve a successful resolution.