We are in this together.
Helping Tenants end their suffering of living in unsuitable housing
Call our helpline on 0800 047 2017
Start A Claim
In 2025, our telephone helpline advised over 290,000 residents.
Tenants Advice is a claims management company. You can make a claim for free using the Housing Ombudsman Service or you can make a claim yourself.
Our Commitment to Varied Experiences & Complex Needs.
Our approach acknowledges that people from different backgrounds will have varying experiences of multiple and complex needs. It’s important that our cause represents everyone.
If you are a person with a visual impairment or low vision you can request our advice in braille.
If you are hard of hearing we do also have a text/WhatsApp service that is available. We can also work with text relay UK to assist you further.
If English is not your first language, we do specialise in many other languages.
Request A Callback
Do You Need Help Getting Your Home Repaired?
You do not need to suffer in silence as tenants have rights too! If you have notified your landlord of issues with your home and these have been left unattended, you are legally entitled to seek legal advice or for a solicitor to make your landlord carry out your home repairs. You could be eligible to claim for housing disrepair if your home has any of the below issues.
Damp and Mould
Ongoing Leaks
Rotten Windows and Doors
Rodent, Cockroach and Pigeon Infestations
Faulty & Non-functioning Boiler or heating systems
Start a Claim