No Win No Fee

A no win, no fee agreement is a simple way of ensuring your costs are covered if you need to take legal action due to your council/housing association property being in an unliveable condition. Also known as a conditional fee agreement (CFA), it means that the lawyer representing you in the case will not take any payment until the end of the case.

In the event of a loss, the lawyer will take no fee and there will be no cost to the client at all.

After signing the CFA, there is a 14 day “cooling off” period during which the client may cancel at no cost. After this ’14 Day Cooling off’ period, any cancellation may incur legal fees, this is something that your panel solicitor would be able to advise you on. Our Panel of Solicitors will deduct 25% of any compensation awarded plus VAT.

If your case is successful, then the legal fees will be paid for by the client’s housing association or council. The solicitor will also take a deduction of any compensation received. We do not charge you a fee for our service, and you do not pay us any fee at any point for our service. If your claim is successful, we will be paid a fee for referring your claim to one of our panel Solicitor/Lawyer.

Call us on 0800 047 2017 to receive specialist advice on how Tenants Advice can assist you further.