IS YOUR COUNCIL OR HOUSING ASSOCIATION
FAILING TO CARRY OUT REPAIRS?
Living with housing disrepair can be stressful and frustrating. Damp, mould, roof leaks, faulty heating, plumbing problems and structural damage can affect your comfort, wellbeing and everyday life. If your landlord has failed to carry out necessary repairs, it’s important to understand your rights and the steps you can take.
For more than 10 years, Tenants Advice has supported council and housing association tenants by providing straightforward guidance on housing disrepair. We explain your landlord’s repair responsibilities, help you understand the process and provide the information you need to make informed decisions.
We believe every tenant deserves to live in a home that is safe, secure and properly maintained. Whether you’ve recently reported a repair or have been waiting for months, our experienced team is here to help you understand the options available.
HOW WE CAN HELP
At Tenants Advice, we understand that dealing with housing disrepair can feel overwhelming. Our team is committed to making the process easier by providing clear information, practical guidance and ongoing support from your first enquiry.
We can help you:
- Understand your rights as a council or housing association tenant.
- Explain your landlord’s repair responsibilities.
- Understand the housing disrepair process.
- Identify the information and evidence you should keep.
- Explain the next steps if repairs remain unresolved.
- Provide professional guidance throughout your enquiry.
With over 10 years of experience, we are dedicated to helping tenants across England access the support and information they need.
Common Issues
BOILER / RADIATOR ISSUES
A faulty boiler or broken radiators can leave you without reliable heating or hot water, especially during colder months. If your council or housing association has failed to repair your heating system, it’s important to report the issue and understand your rights.
Structural Cracks/ Subsidence
Structural cracks and signs of subsidence can affect the safety and stability of your home. If you’ve noticed large cracks, movement in walls or uneven floors, report the issue promptly and ensure your landlord investigates the cause.
Infestation Issues
Pests such as rats, mice, cockroaches, wasps and other infestations can make your home unsafe and unhygienic. If the infestation is linked to the condition of your property or outstanding repairs, it’s important to report the issue and seek appropriate action from your landlord.
Why Choose Tenants Advice?
Choosing the right team is important when you’re dealing with unresolved repair problems. At Tenants Advice, we combine experience, professionalism and a client-focused approach to provide straightforward guidance that you can rely on.
✔ Over 10 Years of Experience ✔ Trusted Guidance ✔ Client-Focused Support ✔ Professional Service
LET US HELP YOU
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IS YOUR COUNCIL OR HOUSING ASSOCIATION
FAILING TO CARRY OUT REPAIRS?
Living with housing disrepair can be stressful and frustrating. Damp, mould, roof leaks, faulty heating, plumbing problems and structural damage can affect your comfort, wellbeing and everyday life. If your landlord has failed to carry out necessary repairs, it’s important to understand your rights and the steps you can take.
For more than 10 years, Tenants Advice has supported council and housing association tenants by providing straightforward guidance on housing disrepair. We explain your landlord’s repair responsibilities, help you understand the process and provide the information you need to make informed decisions.
We believe every tenant deserves to live in a home that is safe, secure and properly maintained. Whether you’ve recently reported a repair or have been waiting for months, our experienced team is here to help you understand the options available.
HOW WE CAN HELP
At Tenants Advice, we understand that dealing with housing disrepair can feel overwhelming. Our team is committed to making the process easier by providing clear information, practical guidance and ongoing support from your first enquiry.
We can help you:
- Understand your rights as a council or housing association tenant.
- Explain your landlord’s repair responsibilities.
- Understand the housing disrepair process.
- Identify the information and evidence you should keep.
- Explain the next steps if repairs remain unresolved.
- Provide professional guidance throughout your enquiry.
With over 10 years of experience, we are dedicated to helping tenants across England access the support and information they need.
Common Issues
Boiler & Radiator Issues
A faulty boiler or broken radiators can leave you without reliable heating or hot water, especially during colder months. If your council or housing association has failed to repair your heating system, it’s important to report the issue and understand your rights.
Structural Cracks & Subsidence
Structural cracks and signs of subsidence can affect the safety and stability of your home. If you’ve noticed large cracks, movement in walls or uneven floors, report the issue promptly and ensure your landlord investigates the cause.
Infestation Issues
Pests such as rats, mice, cockroaches and other infestations can make your home unsafe and unhygienic. If the infestation is linked to the condition of your property or outstanding repairs, it’s important to report the issue and seek appropriate action from your landlord.
Why Choose Tenants Advice?
Choosing the right team is important when you’re dealing with unresolved repair problems. At Tenants Advice, we combine experience, professionalism and a client-focused approach to provide straightforward guidance that you can rely on.
✔ Over 10 Years of Experience ✔ Trusted Guidance ✔ Client-Focused Support ✔ Professional Service