Who We Are

Founded in 2016, Tenants Advice is a dedicated team committed to supporting tenants with clear, straightforward guidance on housing issues. We work with individuals and partner organisations across England & Wales to help people access the information and support they need.
We know that dealing with a disrepair issue can be stressful, especially when it affects your home and your family’s day-to-day life. That’s why we focus on making the process simple to understand from the very first conversation – no jargon, no confusion, just clear guidance on what’s involved and what to expect.
Our team of caseworkers, resident liaison officers, and housing conditions surveyors work together to make sure every tenant we support is heard, informed, and treated fairly.

Our Mission

Our mission is to provide clear, reliable guidance to
tenants experiencing housing disrepair.
We work to help people understand their rights and access
the support they need to improve their living conditions.

Meet Our Team

Bobby

Bobby

Director

Tom

Tom

Director

Sky

Sky

HDR Manager

Jacob

Jacob

Senior Advisor

Charmain

Charmain

Senior Advisor

Caitie

Caitie

Community Outreach Lead

Jack

Jack

Community Outreach Advisor

Rosa

Rosa

Community Outreach Advisor

Louis

Louis

Community Outreach Advisor

Samuel

Samuel

Digital Marketing Executive

Fahad

Fahad

Marketing and Development Executive

Ashlesha

Ashlesha

Marketing Executive

Lucian

Lucian

Marketing Executive

Arvin

Arvin

Housing Conditions Advisor

Magnolia

Magnolia

Housing Conditions Advisor

Jake

Jake

Housing Conditions Advisor

Kevin

Kevin

Housing Conditions Advisor

Colin

Colin

Senior Housing Conditions Officer

Asim

Asim

Senior Housing Conditions Officer

Raihan

Raihan

Housing Conditions Officer

Chris

Chris

Housing Conditions Officer

Dennis

Dennis

Housing Conditions Officer

Ilhaan

Ilhaan

Housing Conditions Officer

Rosa

Rosa

Housing Conditions Handler

Yuen

Yuen

Housing Conditions Handler

Keane

Keane

Housing Conditions Handler

Donna

Donna

Human Resources

Kaitlin

Kaitlin

Residents Coordinator

Languages We Cover

We are committed to ensuring everbody gets the help they need. If you require our service in any of the following languages please select the below flags for direct contact to one of our representatives.

Full List of Languages we cover at Tenants Advice:

  • Arabic

  • Bengali

  • Cantonese

  • English
  • Filipino
  • Fukien

  • Hindi
  • Malay

  • Mandarin

  • Punjabi

  • Urdu
  • Tagalog
  • Vietnamese
  • Romanian
  • Somali
  • Gujarati
  • Spanish

Who We Are

Tenants Advice is a dedicated team committed to supporting tenants with clear, straightforward guidance on housing disrepair. We work with individuals and partner organisations across England to help people access the information and support they need.

Our Mission

Our mission is to provide clear, reliable guidance to
tenants experiencing housing disrepair.
We work to help people understand their rights and access
the support they need to improve their living conditions.

Meet Our Team

Bobby

Bobby

Director

Tom

Tom

Director

Sky

Sky

HDR Manager

Jacob

Jacob

Senior Advisor

Charmain

Charmain

Senior Advisor

Caitie

Caitie

Community Outreach Lead

Jack

Jack

Community Outreach Advisor

Rosa

Rosa

Community Outreach Advisor

Louis

Louis

Community Outreach Advisor

Samuel

Samuel

Digital Marketing Executive

Fahad

Fahad

Marketing and Development Executive

Ashlesha

Ashlesha

Marketing Executive

Lucian

Lucian

Marketing Executive

Arvin

Arvin

Housing Conditions Advisor

Magnolia

Magnolia

Housing Conditions Advisor

Jake

Jake

Housing Conditions Advisor

Kevin

Kevin

Housing Conditions Advisor

Colin

Colin

Senior Housing Conditions Officer

Asim

Asim

Senior Housing Conditions Officer

Raihan

Raihan

Housing Conditions Officer

Chris

Chris

Housing Conditions Officer

Dennis

Dennis

Housing Conditions Officer

Ilhaan

Ilhaan

Housing Conditions Officer

Rosa

Rosa

Housing Conditions Handler

Yuen

Yuen

Housing Conditions Handler

Keane

Keane

Housing Conditions Handler

Donna

Donna

Human Resources

Kaitlin

Kaitlin

Residents Coordinator

Languages We Cover

We are committed to ensuring everbody gets the help they need. If you require our service in any of the following languages please select the below flags for direct contact to one of our representatives.

Full List of Languages we cover at Tenants Advice:

  • Arabic

  • Bengali

  • Cantonese

  • English
  • Filipino
  • Fukien

  • Hindi
  • Malay

  • Mandarin

  • Punjabi

  • Urdu
  • Tagalog
  • Vietnamese
  • Romanian
  • Somali
  • Gujarati
  • Spanish