Housing Advice

Our Team is trained to provide tailored advice to social housing tenants, private tenants, leaseholders .

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Social Housing Tenants

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Private Tenants

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Leaseholders

Leaseholder rights.

By law leaseholders have the right to:

  • Extend the lease or buy the freehold of a house under the Leasehold Reform Act 1967
  • Extend the lease or buy the freehold of a flat provided that certain criteria are met
  • To be able to buy the freehold of a flat when it is sold, under the Landlord and Tenant Act 1987
  • To be provided information on how to challenge service charges by the freeholder
  • The leaseholder is able to form a company which can take responsibility for block management

Tenants rights.

As a tenant, you have the right to:

  • live in a property that’s safe and in a good state of repair
  • have your deposit returned when the tenancy ends – and in some circumstances have your deposit protected
  • challenge excessively high charges
  • know who your landlord is
  • live in the property undisturbed
  • see an Energy Performance Certificate for the property
  • be protected from unfair eviction and unfair rent
  • have a written agreement if you have a fixed-term tenancy of more than 3 years

Tenants Advice is a Claims Management Company. It’s possible to make a claim for free yourself through the Housing Ombudsman Service. 

 

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